Guides

Guides for machine embroidery businesses

These guides are written from running a small machine embroidery shop. They cover equipment and startup costs, taking custom orders without losing half the details in a message thread, and the questions that keep a piece from being stitched twice.

, 13 minute read

Digitizing: learn it or outsource?

Sending out a left-chest logo runs about $10 to $25 from services that publish their rates. Learning to digitize costs $0 to $1,199 in software plus months of practice. Here is how to decide which side of that trade you belong on.

DigitizingBusinessPricing

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, 12 minute read

Free embroidery software that's actually free

Most 'free embroidery software' lists count 30-day trials as free. This one doesn't. Here is what Ink/Stitch, Embrilliance Express, MyEditor, Bernina ARTlink, and the machine-brand tools genuinely do at zero dollars, and the one thing you still can't get free.

SoftwareFree toolsBeginners

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, 6 minute read

Deposits and payment policies for embroidery orders

The standard policy for custom embroidery is payment in full before stitching, with one exception: established business accounts, where a 50% deposit with the balance on delivery is the trade norm. Here is why the policy exists, how to state it, and how to handle the customer who pushes back.

PaymentsBusinessOrder management

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, 6 minute read

How to price machine embroidery

The standard method is a rate per 1,000 stitches, and the working range is $1 to $3 per thousand. Here is how that formula actually works, what it leaves out, where new embroiderers underprice themselves, and a free calculator that does the math.

PricingBusinessStarting out

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, 5 minute read

How to track embroidery orders

Four systems cover every embroidery shop: paper, a spreadsheet, a general project tool, or purpose-built order management software. Each one is right for somebody. Here is what an order record has to hold, where each system breaks, and how to tell which one your shop needs.

Order managementBusinessOrganization

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, 6 minute read

Cutaway stabilizer, including heavy cutaway: what it costs you

Cutaway is the safe answer on knits and nobody argues with that. The article is what comes with it: scratchy backs, the badge effect on thin fabric, show-through, hooping stretch, trimming labor nobody agrees on, and a wrinkling problem that one seller has thrown six different fixes at without solving.

StabilizerProductionMaterials

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, 9 minute read

How to start a machine embroidery business

The honest version. What the equipment costs, what digitizing is and whether you should buy the software, the stabilizer and thread you actually need, what to sell first, where customers come from, and the business paperwork nobody warns you about.

Starting outEquipmentBusiness setup

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, 5 minute read

Sticky stabilizer: the problems the marketing doesn't mention

Sticky backing solves a real problem on unhoopable items and caps, and there it is uncontroversial. The warnings worth knowing are about adhesive inside the machine and one seller's report of designs wrinkling after washing. The evidence here is thinner than for cutaway or tearaway, and this article says so.

StabilizerProductionMaterials

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, 7 minute read

Taking custom orders without the Facebook Messenger mess

An order that arrives as a conversation is not an order yet. Here is every detail an embroidered apparel order needs answered, how to collect all of it in one message instead of six, and why a paid order with an unanswered question is still open.

Custom ordersOrder formsCustomer communication

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, 6 minute read

Tearaway stabilizer: when it's actually the right call

The list of jobs where working embroiderers genuinely endorse tearaway is shorter than most guides suggest. Here is that list, the complaints that come up over and over, the bits between letters that nobody has a clean answer for, and the real argument about substituting two layers of tearaway for one cutaway.

StabilizerProductionMaterials

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, 13 minute read

The embroidery order form template: every field, and how to use it

The whole form, published on this page, with nothing to sign up for. Every field a machine embroidery order needs, the helper text that stops customers guessing, a terms block covering payment and turnaround, and how to adapt it for hats, blankets, and customer-supplied garments.

Order formsCustom ordersTemplates

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Run your whole shop from one place.

Broidry tracks every order, quote, and payment in one place. Broidry is free until your first sale, with no credit card to start.

Also worth reading

The embroidery pricing calculator works out what to charge for a job from its stitch count, blank cost, hooping, and digitizing. Tracking orders on a spreadsheet covers where a sheet holds up for an embroidery shop and where it breaks. The help center is the step-by-step documentation for running a shop on Broidry.